Sherpa's Offerings
- What is the Clean Car Guarantee?
- Why Sherpa Auto Transport?
- What does Price Lock Promise mean?
- Do you offer any discounts?
FAQ
- What are Sherpa's DOT/FMCSA numbers?
- How/Why did Sherpa get into the business?
- Can I pay for my entire transport via credit card?
- Will you pickup from a dealership?
- How does your rebate program work?
- What is Sherpa's carrier vetting process?
Step 1: Before You Ship
- Can I choose my pickup and delivery days?
- How far out should I schedule my auto shipment?
- What type of vehicles can you transport?
- What kind of truck do you use to move my car?
- What if my vehicle isn't roadworthy?
- What information do I need to receive a quote?
Step 2: Receiving Your Quote
- How much is the initial payment?
- Do you offer door-to-door pickup and delivery service?
- What happens if I cancel?
- What forms of payment do you accept?
- Does my quote include insurance?
Step 3: Awaiting Pickup
- Can I pack personal items inside my vehicle?
- How do I prepare my vehicle for transit?
- What should I do with my E-ZPass or automatic toll collection pass
- Do I/does someone need to be at both pickup and delivery?
- When is a carrier assigned?
- What is the Bill of Lading
Step 4: Awaiting Delivery
- Is there a way to track my vehicle's progress?
- How long will it take to transport my vehicle?
- Is it customary to tip the carrier?
Step 5: After Delivery
- What if I notice damage on delivery day?
- How do I redeem the Clean Car Guarantee?
- How do I redeem a rebate?